FAQs

What is Craggu & what do y’all do?

Craggu is a 1-person operation based in Seattle, WA on a mission to help protect our planet by upcycling & repurposing retired climbing rope into new, functional, handmade products, giving the old rope a new life. Read our story here.

5% of all purchase proceeds go directly to Access Fund, a climbing organization dedicated to conservationism & protecting America’s beloved climbing areas.

Where do you get the rope from?

The rope mainly comes from commercial climbing gyms & other climbers themselves! Commercial climbing gyms typically replace their ropes semi-annually or annually due to their high usage. Other climbers typically replace their ropes every 5 years, depending on usage.

Will you be making other products other than tote bags?

At the moment, our main focus will be on producing tote bags.. but that doesn’t mean we won’t get creative and introduce a few other rope products here & there.

There are plenty of other small businesses doing the same thing I am that specialize in their own upcycled products too!

It says my package was delivered, but I cant find it.. where is it??

We can look into it for you, but prior to asking, I kindly request that you check with your neighbors or surrounding area to see if the delivery was dropped off to the wrong location by mistake.

How often will you donate to Access Fund & how will I know?

We intend on donating to Access Fund on a quarterly basis once we gather our numbers. You can find out how much we donated on our digital magazine newsletter, Craggu Quarterly.

Follow @Craggu.Reused on Instagram for those details.

If I live in the greater Seattle area, can I pick up my purchase to avoid shipping costs?

Absolutely! Folks living in Seattle will be able to pick up their purchase at Vertical World North in Lynnwood, WA on a day that is convenient for both of us to meet.

Please get in contact with me via email or Instagram to plan a pick up date & time.

How do I donate my retired climbing rope?

Thanks for considering us for your rope donation! In exchange for your generous donation, we will make a Craggu Rope Tote out of your old rope so you get a piece of it in return! On top of that, we’ll collaborate on a name of the rope color so you leave your legacy in the world for helping protect our crags.

Please visit this page for more information

Do I need to pay for shipping if I donate a rope to Craggu?

Nope! We will reimburse you for the shipping costs with confirmation of shipment & a receipt. 

Do you do any custom requests?

We can only fulfill custom requests for the heat-pressed, branded Rope Totes. Not all custom orders can be fulfilled due to functional limitations of our tools.

Feel free to email us with your ideas & we’ll see if we can make it work.

Do you do wholesale orders?

Yes, we absolutely do! Please contact us for pricing & more information.